Bibliographic Details
| Summary: | Quality is expressed as one of the management functions in Public Sector organizations, particularly in Local Public Administration, characterized as a management philosophy that finds public commitment in the Quality Charter and framing the improvement of public organizations through self-assessment by the Common Assessment Framework Considering the award of the Setúbal District Quality Prize for Public Services 2009 to the Jogos Desportivos Escolares program, co-organized by the Municipality of Palmela and the public schools of Basic and Secondary level of Education in the Municipality of Palmela, it is intended to assess whether the management process of the program related in a sustained manner the Enablers Criteria, Results Criteria and Sports Development Factors in the budget implementation of 2010-2013 and 2014-2017 municipal mandates. Consubstantiated the theoretical framework, the primary sources and the analysis of 167 questionnaires to assess the degree of satisfaction of the program, it was found that budget execution is guided by the Enablers Criteria (Key Process of the program) – Results Criteria (result descending from the degree of student satisfaction is Satisfied, Very Satisfied, Little Satisfied and Dissatisfied) – Financing (predominant Sport Development Factor) – Current Transfers Central Administration – State (item with the highest percentage of budget execution). |
| Authors: | Reis, Felipa |
| Subject: | Quality, Common Assessment Framework, Local Public Administration, Municipality of Palmela, Quality Award, Jogos Desportivos Escolares program, Sports Development Factors. Qualidade, Estrutura Comum de Avaliação, Administração Pública Local, Câmara Municipal de Palmela, Prémio da Qualidade, Programa Jogos Desportivos Escolares, Fatores de Desenvolvimento Desportivo |
| Year: | 2020 |
| Country: | Portugal |
| Document type: | master thesis |
| Identifiers: | ID: 202636747 |
| Access type: | Open |
| Associated institution: | Repositório Comum, Repositório Comum, Instituto Superior de Ciências Educativas, Repositório Comum, Instituto Superior de Educação e Ciências |
| Funded project code: | 202636747 |
| Language: | Portuguese |
| Origin: | Repositório Comum |